Returns & Exchanges

At Santa Cruz Paleo, we want you to be completely satisfied with your lifestyle apparel. If your items aren't a perfect fit, we offer free returns and exchanges within 30 days of purchase for all unworn and unwashed items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your package.

3

Pack and Ship

Place your items in the original packaging if possible and drop the parcel off at any authorized shipping carrier location.

4

Receive Refund or Exchange

After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing